Return & Refund Policy

Return & Refund Policy

We want you to have a smooth and trustworthy experience with Pujastore.in. If something isn’t right, we’re here to help.

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Returns & Replacements

We offer replacement or refund for damaged, defective, or incorrect products.

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Request Window

Please raise a request within 48 hours of delivery with order details and photos.

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Return Conditions

Products must be unused, in original condition, and with intact packaging.

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Non-Returnable Items

Used items, damaged due to misuse, or items without packaging are not eligible.

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Refund Process

Approved refunds are processed within 5–7 business days to the original payment method.

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Shipping Charges

We cover shipping for damaged/wrong items. Other cases may not be eligible.

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Email Support

hello@pujastore.in

WhatsApp

+91 8855910030

Support Hours

10 AM – 7 PM

Monday – Saturday

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Business Location

Tulip India Co

GAT 2410, Shop No 1, Shree Sadaguru Krupa, Wagholi Lohegaon Road, Hanuman Chauk, Shivarkar Wasti, Pune, Maharashtra, 412207