Return & Refund Policy
Return & Refund Policy
We want you to have a smooth and trustworthy experience with Pujastore.in. If something isn’t right, we’re here to help.
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Returns & Replacements
We offer replacement or refund for damaged, defective, or incorrect products.
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Request Window
Please raise a request within 48 hours of delivery with order details and photos.
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Return Conditions
Products must be unused, in original condition, and with intact packaging.
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Non-Returnable Items
Used items, damaged due to misuse, or items without packaging are not eligible.
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Refund Process
Approved refunds are processed within 5–7 business days to the original payment method.
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Shipping Charges
We cover shipping for damaged/wrong items. Other cases may not be eligible.
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Email Support
hello@pujastore.in
+91 8855910030
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Support Hours
10 AM – 7 PM
Monday – Saturday