Shipping Policy

Shipping Policy

This document sets out the shipping policy that applies to customers who make a purchase at www.pujastore.in If you have any questions, please contact our customer service team by dropping “hi” on WhatsApp: +91-79018 21143 (10:00 a.m.–7:00 p.m.) Indian Standard Time (IST) Monday to Saturday or email us at hello@pujastore.in

Order Processing Time

All orders placed before 12 PM on a day (Monday to Saturday), we try our best to dispatch it the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be dispatched on the next business day. Order delivery takes 3–7 working days, depending on the customer location. We also do hyperlocal same day delivery in certain pin codes.

International Orders

Currently, we do not deliver international orders.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation via email, SMS, or WhatsApp with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase. Please read our return & refund policy for detailed information about our processes.